The online counselling service that
goes deeper to understand you
The online counselling that
goes deeper to understand you
The online counselling service that
goes deeper to understand you
Welcome to Hammock
An online counselling service offering a steady, thoughtful space to explore what’s going on for you.Â
People come to Hammock for many reasons – relationship difficulties, grief and loss, work stress, anxiety or low mood. Sometimes it’s simply a feeling that something isn’t quite right, even if it’s hard to put into words.
Whatever brings you here, we’ll work with you, at a pace that feels supportive – and at a price you’ll feel comfortable with.Â
Ed & Tom
Co-founders, Hammock
£30 per session
No subscription
No minimum requirementÂ
Stay as long you want
Our team
How Hammock Works
1.
Choose a convenient time for your initial assessment through our secure booking system.
You’ve taken the first step!
2.
Create your account and fill in our quick, online self referral form.
3.
Meet with one of our friendly and qualified assessors for a gentle session to talk about what’s been going on – no preparation needed.
Learn more about the kinds of questions we will cover.
4.
We’ll then carefully partner you with a counsellor who’s right for you. They’ll contact you to introduce themselves and to arrange your first weekly counselling session.
5.
You’ll stay with the same counsellor so they get to know you properly.
Continue for as long as it’s helpful; no minimum sessions, no subscription, no pressure to stay.
Support you can trust
If you are in crisis and need immediate help please see our urgent help page for support.
The first step
The initial assessment is your first step to receiving therapy with Hammock. Simply pick a time that suits you and you’ll meet with a friendly member of our clinical team for an online appointment.
This is a structured session to understand more about you and what it is you are looking for from therapy. From this we will be able to match you to a therapist who fits your needs.
If we aren’t a good fit for each other, we will signpost and/or provide resources.
The initial assessment lasts around 45-60 minutes and costs £30.
It will take place either online or via telephone.
Click here for a step-by-step guide to getting started.
Your initial assessment
The initial assessment is a gentle first conversation. It gives us an opportunity to learn a little about you and what has brought you to counselling, and it helps us consider whether Hammock feels like the right place to support you.
During this conversation, your assessor may invite you to talk about your current situation, what has been difficult recently, and what you might be hoping for from counselling. They may also ask questions such as:
- what has led you to seek counselling at this time
- how you have been feeling emotionally
- how things have been for you in day to day life
- whether you have had counselling or therapy before, and what that experience was like
- what you might hope counselling could offer you
- whether you have any preferences about the counsellor you work with
- when you are usually available for sessions
Your assessor may also gently check in about a few areas connected to your wellbeing and safety. For example, they may ask about:
- any recent thoughts about harming yourself
- whether you have experienced suicidal thoughts or self harm in the past
- any experiences of staying in a psychiatric hospital
- whether alcohol, drugs, or other addictive behaviours have been a difficulty for you
- whether you currently take any medication
- whether there are circumstances that might affect your wellbeing or safety
- whether you spent time in care during childhood
Sharing at your own pace
Some of these questions can feel personal, and it is completely understandable if certain topics feel difficult to talk about. You are always free to share only what feels comfortable. The pace of the conversation is guided by you.
You are also very welcome to ask questions or raise any concerns at any point during the assessment.
Making sure the support is right
Sometimes, during the assessment, it may become clear that another service would be better placed to support you. If that happens, your assessor will do their best to guide you towards a more suitable counsellor or organisation.

